A significant undertaking is underway to deliver a transformation of new and integrated digital platforms across one of Australia’s largest football ecosystems spanning each State and Territory, over 3500 Football Clubs and impacting 1.5 million football players across the country.
This is a large-scale digital transformation impacting people, process, policies, culture, and systems. Our FDG Consulting Change team is engaged to design and deliver the Strategic Change Management & Adoption Program to support this significant and exciting transformation.
Our FDG way of working is human centred, agile and iterative change management working alongside the digital and engineering teams and the large number of internal and external business teams and stakeholder groups.
Our Approach
- Change discovery & diagnosis to understand motivators, perceptions, communication and learning styles and needs and business process and policy change impacts
- Iterative, flexible, adaptable & creative
- Early buy in and engagement with Leaders, the Board, external bodies, impacted user groups and employees
- Integrated in Agile Digital Delivery 2-week sprints
- Concurrently work on designing and embedding change alongside the technical development teams from one digital release while doing impact assessments and design for the next release – rapid mobilisation of change.
- Strategy & plans that are designed to be modified as needed
- Human centred change interventions that drive most value and delivered at a fast pace
- Consistent and frequent customer, employee and stakeholder engagement and communication
- Large scales Capability Uplift Program with targeted user personas and learning pathways
- Metrics that Matter – Program Benefits Realisation & Goals and measures of transition and adoption
Through a deep partnership, our FDG dedicated Change and Business Process specialist consultants are closely collaborating with our large Sporting Industry Governing Body client. Explicit trust, tight-knight way of working and camaraderie are fundamental success factors of our partnership and journey to transition to leading-edge digital solutions and successful Change Adoption.